Last night at the library, about a half hour before quittin' time, JD (one of our regulars) started shouting about the porn that kept popping up on the computer he was using. JD is deaf and he tends to lose all sense of volume control when he's excited or agitated, which seems to be a lot of the time. To make matters worse, the more wound up he gets, the harder it is to understand him which in turn makes him louder and, well...you can see where this is going. I usually hand him a pen and a piece of paper - it's slower but less frustrating in the long run.
Anyway, a little backstory... the library computers are running IE6, & probably without any virus protection at all. The guy whose job it is to maintain the computers (let's call him Dick. Heh.) seems to believe that rebooting will solve everything. When he's told that a computer seems to be in the midst of a self-destruct sequence his usual response is, "Well, what am I supposed to do about it?" (here's an idea...YOUR JOB.) He also has every single little function password protected so that we librarians aren't able to do anything except hang an "out of order" sign on the monitor.
So anyway, JD is at my desk, shouting and doing what looked like a cross between ASL and a wild pantomime. He was clearly upset. I nod sympathetically, not entirely understanding his rant, but suspecting the pop-up porn had interrupted his online gambling.